Sales / Returns Terms & Conditions

Please read carefully all our terms and conditions...

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Terms of conditions for items bought from stock

• Please note: The P&P rates start at £4.50 and are included in the cart payment option. All the UK parcels will be sent Royal Mail Tracked or Special Delivery depending of the size and value.

• If you have ordered from outside the UK, please note that all the parcels will be delivered Royal Mail International Tracked or Signed, depending of the type of posting your country provides. Please don’t ask me to send untracked parcels.

• Refund / exchange given (except postage) for items returned with label and in NEW condition, within 14 days. 

FOR RETURNS: Lauren Dickson, 12 Blackrock Avenue, Newtownards, BT23 4ZT, UK​

• Although the EU customs should not charge any customs fees as our products are shipped from Northern Ireland, which is part of Customs Union.

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Terms and conditions for bespoke items​

• Unless manufacturing faults are found, there are no refunds or replacements offered for any of the Bespoke items;

• Please read the “Washing Instructions and Care for your item", found on the packaging and inside labels.